Record the whole journey
Keep pickup, destination, intermediate stops, passenger details and pickup times on the booking. Give the driver more than an address and a hopeful note.
Taxi dispatch software
Taxi dispatch software for UK private hire offices
Take bookings with the stops and times drivers need. Assign the work, follow job status and find the record when someone calls. CabiSync keeps dispatch connected to the driver app, recurring contracts and billing.
CabiSyncToday’s bookingsSample
07:40 · Balby → Hall Cross
Job 10482
08:10 · Intake → Doncaster Royal
Job 10483
08:25 · Bessacarr → Hayfield
Job 10484
Keep the booking useful after the phone call ends.
Assign work to the driver app
Assign a driver or send a job offer from the booking. The driver receives the journey information, including its stops, in the CabiSync app.
Follow the work in progress
Use the live booking list and job status to see how work is progressing. Search for the booking when a customer asks about their journey.
Review the route
Open the journey on the map to review pickup, destination and stops. Check the actual route requirements before allocating the work.
Build a booking the next dispatcher can understand.
A booking needs to make sense after the person who took the call has left the desk. Put journey information in the booking record, with passengers and times attached to the relevant stops. ‘Same as last time’ is a demanding instruction for someone who was not here last time.
- Pickup, destination and intermediate stops
- Passenger and pickup-time details where they belong
- A searchable record when the customer calls back
Check the handover from office to driver.
The driver app is part of the dispatch workflow. Send the job, review its status and check how changes are handled. In your demo, ask to follow an allocation through to the information the driver actually receives.
- Driver assignment and job offers
- Journey stops and navigation in the driver app
- Job status available to the office
Bring repeating work into the day’s bookings.
School routes, staff transport and regular company work begin as recurring contracts. CabiSync generates upcoming bookings from those contracts so the office can manage the work alongside individual jobs. Check your schedule and exception requirements during the demo.
- Recurring contracts for repeating journeys
- Upcoming jobs generated from the contract
- Individual bookings available to the dispatch desk
Keep billable work connected to accounts.
Completion and payment are different parts of the job. CabiSync connects journey charges with bills, invoices and payment records. No-shows can remain billable where your agreed charging policy allows, rather than disappearing from the record.
- Completed work and applicable no-show charges
- Bills and invoices connected to the journeys
- Payment records for the accounts workflow
Test a changed booking before choosing a system.
Bring an anonymised booking with extra stops, a repeating schedule and an account journey. Ask to change a pickup, review an unassigned job and follow the driver handover. That shows more about fit than a feature list. Confirm setup, data transfer, device requirements, support and pricing before committing.
- How does the office handle a changed pickup?
- What does the driver receive after allocation?
- How does the completed journey reach billing?
Choose software around the work you need to cover.
A clear booking template may be enough for a small, predictable workload. If dispatch, recurring jobs and account work need to be managed together, review the connected CabiSync workflow. Software can organise the record; the office still needs suitable drivers and workable allocation decisions.
- Map the gaps in your current process
- Check the requirements your team actually has
- Discuss availability and commercial terms in a demo
Questions about CabiSync dispatch
What is taxi dispatch software?
Taxi dispatch software helps an operator record bookings, allocate drivers and follow job status. CabiSync connects those dispatch tasks with the driver app, recurring contracts and billing records.
Can I assign jobs to drivers in CabiSync?
You can assign a driver or send a job offer from the booking. The driver app receives the journey details. Ask to see the allocation and driver handover in your demo.
Does CabiSync support bookings with multiple stops?
Bookings can include pickup, destination and intermediate stops, with passenger and time details associated with stops. Bring an anonymised route so you can check how your requirements are represented.
Can recurring work appear alongside individual bookings?
CabiSync recurring contracts generate upcoming bookings for repeating work. The office can manage those journeys alongside individual bookings. Discuss schedule changes and exceptions before moving existing work.
Is automated dispatch included?
This page describes driver assignment and job offers; it does not promise automatic driver selection or allocation rules. If automated dispatch is a requirement, ask which capabilities are available for your operation before choosing the system.
How do I check pricing and setup requirements?
Use the pricing page and demo enquiry to discuss your workload, drivers and billing requirements. Confirm the commercial terms, data transfer, devices and support arrangements directly before committing.
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